Game Day Ticket and Season Ticket information

We hope you are keeping well during these unprecedented times – we are missing you!

The British Basketball League recently announced the end of the 2019/2020 season in its current state.

As a result of this, Surrey Scorchers are facing unique and challenging times, along with fellow BBL franchises and professional sports teams around the UK.

With no revenue coming in from our remaining home games, coaching sessions, camps, sponsorship and merchandise, the club is effectively missing out on some crucial income.

We have now contacted each of our game day ticket holders who purchased their tickets using Eventbrite, and have approached our season ticket holders with refund options.

You can find full details of our refund options below:

Game Day Tickets:

Surrey Scorchers are now in a position to begin issuing refunds to our game day ticket holders.

Our aim is to have refunded your ticket by the end of July.

If you have any questions, or would like some more information, please contact media@surreyscorchers.co.uk.

Season Tickets:

We are offering two options for our season ticket holders.

1. PRO-RATA REFUND – We can refund your season tickets pro-rata, as you have missed out on two remaining home games against the Worcester Wolves and Sheffield Sharks. We would aim to process this refund by the end of July.

2. FREE TICKETS/WIN SIGNED KIT – Due to the unprecedented times we are facing as a franchise, you can also choose to keep your money from the final two matches in the club to help us build towards next season. In doing so,  we would like to offer you a pair of tickets to a match next season so you can bring friends/family to the game with you. As well as this, we will enter you into a draw to win a signed Scorchers jersey.

Season ticket holders have been emailed a form to fill in with their preferred option to return to media@surreyscorchers.co.uk.

If you did not receive this email, or you are unable to download the form, please contact Fan Engagement Coordinator Tom Bonnett – t.bonnett@surrey.ac.uk

Read the instructions carefully and fill in the form to the best of your knowledge.

A member of the team at Surrey Scorchers will be in touch with you by the end of July to process your refund.

If you have any further questions, please email them to media@surreyscorchers.co.uk – and we will get in touch with you as soon as we can.

Thank you for your patience and continued support – we cannot wait to see you back at Surrey Sports Park in the future.

#OneGoal